Returns & Exchanges

We want you to love your home, which is why we offer a 30-day satisfaction guarantee on all Branch furniture. If you are not completely satisfied with your purchase, we will provide a full refund or exchange to ensure your space is perfect.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully disassemble your furniture and place it back into its original packaging to ensure it stays protected during transit.

• 3.
  Schedule a Pickup

  Print your prepaid shipping label and schedule a convenient home pickup or drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.